Doing Work That Is Important
In our opinion, one of our most important products is our line of family crest - or Kamon – gifts. ("Ka" means family, and "Mon" means crest.) We genuinely enjoy hearing about your unique family history, and we understand that this type of work is significant in so many ways.
Throughout the year, Studio Engravers hosts booths at crafts shows in Northern and Southern California and the state of Arizona. Here, we display our Kamon products for you to purchase as well as your custom orders. We invite you to stop by and take a look at our beautiful items and NEW exciting Kamon products we create each year.
Ordering and Shipping
When ordering, please keep in mind that the engraving process takes time. We are usually able to complete smaller items in 1 to 2 weeks, but larger items may take 2 to 3 weeks. Christmas shoppers: Within California December 15th is the last day to place orders to receive a shipment by December 24. Outside of California: December 12 is the last day to place orders to receive a shipment by December 24th.
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Our Policies
INSPECT YOUR ORDER: Upon receipt of your order that was shipped to you, please inspect the item(s) to ensure you have received the correct order and personalization. If there is a discrepency in your order, contact us as soon as possible either via email or telephone so we may assist you.
REFUNDS: We will honor a refund for merchandise that is defective either by a manufacture flaw or from the engraving process within 30 (thirty) days from the time of purchase. Please go to the CONTACT PAGE and call or email us with your ORDER NUMBER for your requested refund.
ALL SALES ARE FINAL: Personalized items CAN NOT be exchanged or refunded.
CANCELLATION: If you wish to cancel your order, please do so within 3 business days from the date of purchase.
COUPONS: All coupons can not be combined with any other offer. Coupons are good for the first 6 items until it's expiration. Contact us for quantity order discounts.
